Shipping & Refund Policies
At Vibe Zilla, we aim to deliver your order as quickly and smoothly as possible. Please review our shipping policy below before placing your order.
Vibe Zilla processes all orders within 5-7 business days (excluding weekends and holidays).
Shipping rates and delivery times are calculated at checkout and vary by location. Estimated delivery times are not guaranteed and may be affected by carrier delays, weather, or peak seasons.
Once your order ships, you will receive a confirmation email with tracking information.
We are not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping addresses. Please double-check your information at checkout.
For issues with damaged or missing orders, contact us at vibezilla11@gmail.com within 7 days of delivery.
ALL SALES POLICY
Due to the limited nature of our collections and for hygiene and quality control reasons, all sales are final.
We do not offer refunds, returns, or exchanges unless an item is received incorrect.